Shipping policy
Shipping Policy – Emily & Claire New York
At Emily & Claire New York, we are dedicated to providing all customers with fast, reliable, and seamless shipping across the United States and internationally. This Shipping Policy outlines our delivery times, costs, and procedures to ensure the best possible shopping experience.
Delivery Time
We strive to process and ship all orders within 24–48 hours of order confirmation.
Once shipped, domestic U.S. orders typically arrive within 3–7 business days, depending on your location.
International orders generally arrive within 7–14 business days.
Please note that delivery times may vary due to factors such as weather conditions, high-volume periods, and customs clearance procedures for international shipments.
Free Shipping
Emily & Claire New York proudly offers free standard shipping on all domestic orders within the United States.
For international orders, shipping fees may apply depending on the destination and selected shipping method.
All applicable shipping charges (if any) will be clearly displayed at checkout.
Shipping Method
All orders are shipped directly from our U.S. fulfillment center to ensure efficient processing and timely delivery.
We partner with reputable carriers such as USPS, UPS, and FedEx to provide secure and trackable delivery.
This approach allows us to maintain high standards of quality control and reliability for every package shipped.
Order Processing
After placing your order, you will receive a confirmation email verifying that your order has been received.
Orders are typically processed and shipped within 24–48 hours (excluding weekends and holidays).
Once your order has been dispatched, you will receive an email with a tracking number so you can monitor your shipment’s progress directly on the carrier’s website.
Order Tracking
Every order includes a tracking number.
You will receive this number via email as soon as your order ships. Tracking typically becomes active within 24 hours of dispatch.
Questions and Customer Service
If you have any questions about your order or our shipping policy, please contact our customer service team at:
📧 info@emilyclairenewyork.com
Our support team is available to assist you and respond to your inquiries as quickly as possible.
Restrictions and Exceptions
While we make every effort to meet estimated delivery times, certain circumstances beyond our control—such as customs delays, weather disruptions, or carrier issues—may cause shipping delays.
Emily & Claire New York is not responsible for such delays, but we will do our best to assist in tracking and resolving any shipping-related concerns.
International customers are responsible for any customs duties, import taxes, or clearance fees that may apply in their country.
Summary
At Emily & Claire New York, we are committed to delivering a smooth, reliable, and enjoyable shopping experience.
By following this Shipping Policy, we ensure that every customer receives their products promptly and securely.
For more information or assistance, please contact us at:
📧 info@emilyclairenewyork.com
Emily & Claire New York
New York, NY, United States